Cancellation of transaction

A consumer's right to cancel a distance sale transaction, in accordance with and subject to the provisions of Section 14c(c) of the Consumer Protection Law, 5741-1981 (hereinafter: "the Law"), extends from the day the transaction is made until fourteen days from the day the asset is received, or from the day the main transaction document is received, whichever is later. The right of a consumer who is a person with a disability, a senior citizen, or a new immigrant to cancel the transaction as stated, is within four months from the day the transaction is made – from the day the asset is received or from the day the main transaction document is received, whichever is later, provided that communication in the transaction included a conversation between the dealer and the consumer, including a conversation via electronic communication.

Customer Details

Order Details

₪

Cancellation reason

Important Notes
  • An order for an opened product, or a product not in its original packaging, cannot be canceled.
  • The refund will be processed immediately upon receipt of the products.
  • Cancellations will be honored only in accordance with the cancellation clauses in the website's terms and conditions.
Important Notes
  • I, the undersigned, request to cancel the order as detailed above.
  • I understand that shipping fees and any other fees are non-refundable.
  • I understand that in the event of a cancellation, I will be charged a cancellation fee of 5% of the transaction value or NIS 100, whichever is lower.